Last updated: 30 September 2025
Secure Culture (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect
We may collect and process the following types of personal information:
• Information you provide directly: Name, email address, phone number, company name, and any other details you submit via our contact forms, training sign-ups, or compliance support requests.
• Website usage data: IP address, browser type, device type, pages visited, and actions taken on our site (collected via cookies or analytics tools).
• Communication data: Records of emails, messages, or phone calls exchanged with us.
2. How We Use Your Information
We use the personal information collected for the following purposes:
• To provide and improve our training and compliance services.
• To respond to enquiries and communicate with you.
• To send important updates, including training opportunities, compliance reminders, or policy updates.
• To maintain our website security and performance.
• To comply with legal and regulatory obligations.
3. Legal Basis for Processing
We process your personal data under one or more of the following bases:
• Consent: Where you have provided clear consent (e.g., newsletter sign-up).
• Contract: To deliver services you have requested from us.
• Legal obligation: To meet applicable legal requirements.
• Legitimate interests: For business improvement, service delivery, and communications relevant to your role.
4. Sharing Your Information
We will not sell or rent your personal data. We may share information only with:
• Trusted third-party service providers (e.g., IT support, hosting, analytics) under strict confidentiality agreements.
• Regulators, authorities, or legal bodies when required to comply with the law.
5. Data Retention
We will only keep your personal information for as long as necessary:
• To fulfil the purposes outlined in this policy.
• To comply with legal, regulatory, and contractual requirements.
6. Your Rights
Under applicable data protection laws (including UK GDPR and EU GDPR), you have the right to:
• Access the personal data we hold about you.
• Request corrections or updates to inaccurate information.
• Request deletion of your data where legally applicable.
• Restrict or object to the processing of your data.
• Request a copy of your data in a portable format.
To exercise these rights, contact us at: Privacy@secure-culture.co.uk
7. Cookies
Our website may use cookies or similar technologies to improve user experience, track website performance, and analyse visitor behaviour. You can manage cookies through your browser settings.
8. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
9. International Data Transfers
If we transfer your information outside the UK or EEA, we ensure safeguards are in place to protect your data in line with applicable laws.
10. Contact Us
If you have questions about this Privacy Policy or how we process your data, please contact us:
The Secure Culture Team
Email: privacy@secure-culture.co.uk